Learn what will make vendors competitive within the market of Biometrics in Government 
A new report 'Creating a Success of Biometrics in Government' from Datamonitor assesses the trends that are occurring and how vendors can make a success of the opportunities available.
Scope
• Biometrics have multiple ways in which they can be used in government
• Public buy-in is crucial to the success of any biometric's implementation
• Choosing the right biometric is a minefield
• Operational processes need to be right for biometrics to be a success
Reasons to Purchase
• Understand the challenges facing governments and how biometrics can be used effectively
• Learn what will make vendors competitive within the market
This report looks at the opportunities available in government for the use of biometrics, which cover a wide variety of areas. It also seeks to understand how vendors can ensure implementations are a success, as there are going to be many challenges, including operational, technological and public buy-in.
There are a number of key issues to consider:
• Biometrics have multiple ways in which they can be used in government.
• For biometrics to be a success they need to have public buy-in.
• Choosing the right biometric is a minefield.
• Operational processes need to be correct for biometrics to be a success.
Biometrics have multiple ways in which they can be used in government. The use of biometrics in government is not just about ID cards or ePassports. There are, in fact, many innovative ways in which biometrics can be used: for example, governments managing the identity of their employees. This has become popular in the US because of Homeland Security Presidential Directive 12 (HSPD-12), which instructs all federal agencies to use biometrics as a means of identification for their employees. Furthermore, biometrics are being used increasingly in the developing world for the registration of voters, and elsewhere for the management of immigration. In addition, intelligence services are looking at using facial and voice biometrics for the identification of suspects. All this demonstrates that biometrics can be used in a variety of ways, creating a number of opportunities for vendors.
One of the main issues surrounding biometrics, especially in western liberal democracies, is the fact that a significant proportion of the public is against their use, especially within national ID programs. While many governments have decided to implement biometrics regardless, for them to ultimately be a success it is necessary for government and vendors alike to bring the public on side to their use. This can be achieved by the government focusing upon how the new ID cards, with biometric details, can be of benefit to citizens. However, vendors should also take responsibility here, working closely with the government to develop an effective strategy whereby the public is brought round, and the focus of this strategy should be how ID cards can make citizens' life more convenient.
There are many different types of biometrics that can be used, including fingerprint, iris, voice and facial. Choosing which is most appropriate and most reliable will prove particularly challenging for many governments. System integrators (SIs) need to work closely with governments to recommend the most suitable type of biometric for them. For this reason, an agnostic approach towards hardware vendors could help SIs to maximize on their business opportunities. For example, the different biometrics vary in cost and reliability, and there are different cultural sensitivities to what the public might find most acceptable. In addition, because they are often used in different situations (and in different cultural circumstances), the requirements for a biometrics solution can often change.
One of the biggest challenges with biometrics is not the technological issues but the operational processes. Operational processes include issues such as registration, training of employees and delivering an effective marketing and communications program. Registration involves citizens signing onto the system and assigning the persons biometric to their ID card, or passport. Registration is the most important operational process: if it is not carried out effectively it can mean that the person who is thought to be an individual with a set of biometrics is in fact someone else.
You can buy the full report on this page: Creating a Success of Biometrics in Government
Price: $3395
Published: 25th Sept. 2008
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